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Resolve Pro Plans
Basic Plan
Standard Plan
Standard Plan
- Customers Managed: Up to 100 enquiries per week.
- Response Time: 1 business day SLA.
- Monthly Features:
- Detailed monthly analysis, categorising enquiries and complaints to provide insights into key business areas.
Standard Plan
Standard Plan
Standard Plan
- Customers Managed: Up to 200 enquiries per week.
- Response Time: 1 business day SLA.
- Monthly Features:
- Detailed monthly analysis with breakdown by category and department.
- Quarterly trend analysis reports to identify recurring customer concerns.stands out.
Premium Plan
Enterprise Plan
Enterprise Plan
- Customers Managed: Up to 300 enquiries per week.
- Response Time: Same-day response for low-level complaints, and 1 business day for high-level complaints.
- Monthly Features:
- In-depth monthly analysis with recommendations for reducing customer enquiries and complaint volumes.
- Bi-weekly trend analysis reports and actionable insights.
- Dedicated account manager for ongoing support and queries.
Enterprise Plan
Enterprise Plan
Enterprise Plan
- Customers Managed: 400 or more enquiries per week.
- Response Time: Same-day response for low-level complaints, and 1 business day for high-level complaints.
- Monthly Features:
- In-depth monthly analysis with recommendations for reducing customer enquiries and complaint volumes.
- Bi-weekly trend analysis reports and actionable insights.
- Dedicated account manager for ongoing support and queries.